I Forgot my Username and Password
When you do not remember your username and/or password, here is what you will need to do.
If you login from your student portal on the school's website, you will need to access your Magnus account in this manner, every time.
- For users accessing their Magnus account from our site simply use the "Having trouble logging in" link on the login page to retrieve your username and password or Click here.
- Here is a brief visual of this process.
If this does not work, you can call the Help Desk for assistance: 1 (877) 461-6831.
Users outside of the US can call us at: 1 (919) 502-7689
Hours of Operation: Mon-Thurs 9am - 6pm EST and Friday 9am - 5pm EST
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