Support Center

I Forgot my Username and Password

When you do not remember your username and/or password, here is what you will need to do.

If you login from your student portal on the school's website, you will need to access your Magnus account in this manner, every time.

If this does not work, you can call the Help Desk for assistance: 1 (877) 461-6831.
Users outside of the US can call us at: 1 (919) 502-7689 
Hours of Operation: Mon-Thurs 9am - 6pm EST and Friday 9am - 5pm EST


Did you find this article helpful?